Lasting designer fragrance with notes of mandora, zesty bergamot and spicy pink pepper.
Turbojet is a highly perfumed odour neutralizer. Formulated to stay suspended in the air for many hours.
Delivery times
All order will be shipped by a reputable shipping/courier service, we make every effort to offer fast and efficient delivery schedules with 1-2 days on most products other than small amount of niche stock that can take up to 5 working days (generally awaiting stock from suppliers).
We carry goods/stocks of all popular advertised products, however it is not uncommon for an item to be temporarily out of stock and not available for despatch within 1-2 days, you will be notified as on internal confirmation when we receive your order. We can offer a replacement product or the updated timescale which both are based upon you cancelling your order where a full refund will be given or the replacement being approved by you which we will acknowledge by email/phone. Special orders will be confirmed with an expected delivery date.
Delivery times are working days excluding Saturday, Sunday and public holidays. Saturday deliveries may incur extra charges if requiring Saturday delivery and are usually not guaranteed. We offer an international delivery service using TNT, DPD, UPS, FedEx and many other world leading delivery companies. You can be assured that your goods will be handled with care.
Track my order
Upon placing an order online for delivery, once the goods are processed and prepared for delivery. They will enter into our most suitable courier service where you will receive the delivery status notification via e-mail or text message from the courier with your tracking number. With the tracking number or by your order number and email, you can view the status of your order and retrieve updates on its current status.
My order hasn’t arrived yet
Unless you had been notified of a extended delivery time of ordering your products or your order has still not arrived after 5 working days then please contact us on hello@icedplates.co.uk.
Refunds & Returns
If you wish to cancel your order: you can notify us by phone at 07539855899 or by emailing us at returns@icedplates.co.uk before we have dispatched the goods or before an order has reached the preparation stages (i.e: plates being made); or where goods have already been dispatched to you, by returning goods to us in below paragraph. The cost to safely and securely return any unwanted items lies solely with the purchaser. All personalised or customised items are non-refundable, except in the case of damage, where we can arrange to send a replacement. Plates might come with slight defects. All plates come with 3 month warranty.
Any goods for return must be notified to us in writing within 14 working days commencing from the day after receipt. Once reported to us you have a further 14 days to return the items to us, Orders cancelled may incur a handling charge or restocking fee.
Once the goods are returned to us, we will refund you in full within 7 working days. You will receive the refund using the same payment method you used to pay for the goods. If you would like to exchange for a higher-priced item we will ask for your agreement to take payment for the difference, and if the exchange is for a lower-priced item the difference will be refunded to you.
Any non-faulty goods returned outside of the 14-day period without notice during the period we reserve the right to refuse. Please return products to the following office address:
Please return products to the following address:
ICED PLATES
Goods Inwards/Returns.
62 Parliament Road
Middlesbrough
TS1 4LA